Telephone operator/Телефонный оператор

до 30 000 руб. до вычета НДФЛ

Вакансия в архиве

Работодатель, вероятно, уже нашел нужного кандидата и больше не принимает отклики на эту вакансию

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Требуемый опыт работы: не требуется

Полная занятость, полный день

International group AccorHotels- European leader in the hospitality industry and service opened a new project in Moscow city, near metro Paveletskaya - Hotel complex Mercure ibis Adagio Moscow Paveletskaya Bakhrushina.

Accor hotel complex include 3 hotel brand: ibis-Mercure-Adagio with 433 rooms (190 rooms in ibis, 149 rooms in Mercure & 94 rooms in Adagio), 8 conference rooms, two restaurants, two bars, fitness center, free wifi, library and other facilities.

Main responsibilities:

  • Provide efficient and high quality service dealing with the guests
  • Attend to all incoming calls in a professional and polite manner
  • Take order from the guests in need of them to wake up and ensure that all requests have been met on time.
  • Assist guests by providing any information upon their request and interest.
  • Provides timely and accurate passport and visa registrations of the hotel guests.
  • Timely transfer the necessary documents relating to the registration of Russian and foreign citizens in the corresponding organs (Address office and Federal Migration Service).
  • Maintains strict security procedures to ensure guest’s confidentiality and safety.

Education \ Professional experience:

  • No specific training required.
  • Previous experience in a customer service position is preferable
  • Good communication skills;
  • Good working level of English.
  • Guest oriented, outgoing and service minded;
  • Team spirit;
  • Flexible;
  • Responsive;
  • Good listening and analytical skills, attentive
  • Excellent telephone manner

We offer:

  • Stable work in accordance with Russian Labour Code in international company
  • Schedule: 2/2: from 08.00 till 20.00; 5/2: from 09.00 till 18.00
  • Free food
  • Additional medical insurance
  • Young and friendly team
  • Work in modern conditions (the newest equipment‚ the technician‚ furniture‚ number fund)
  • Loyalty Program for employees «Bienvenue ACCOR», which offers discounts on accommodation in hotels and group services (car-rental service, restaurants, SPA- centres, etc.)
  • Opportunities for professional and career growth in ACCOR group

Ключевые навыки

ОтветственностьАнглийский языкРабота в командеГрамотная речь

Адрес

Павелецкая, Павелецкая, Москва, улица Бахрушина, 11
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Вакансия опубликована 31 октября 2018 в Москве

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